Submit new Enquiry and receive email notification as soon as it is resolved.
View categorized listing of all common frequently asked questions.
Latest Knowledgebase Articles
Date updated
How can I filter or display by a date range? Mar 17, 2015
1362 views
Run-time error '429' Activex component can't create object. This error appears when you run the "Create MasterMine reports..." dialog. Mar 27, 2014
3475 views
Can you secure the data that can be pulled by a mastermine user, ie ensure they can't select/see certain data fields? Dec 16, 2013
1172 views
We want to migrate reports created in one SQL environment to another SQL environment. We have changed SQL server database names or servers. How / where do I modify the connection string to point reports to the new environment? Jul 10, 2013
1243 views
We have changed servers, but the data path in our reports points at the old server. How can I change the path to our data in an existing report? Jul 10, 2013
2201 views
Popular Knowledgebase Articles
Views
While opening or creating a MasterMine report, you see the Excel error "Object library invalid or contains references to object definitions that could not be found". 32382
32382 views
Row and Column limits with Office 2007 13515
13515 views
The path to GoldMine data has changed, so refresh of dBase-based reports no longer works. How do I recover these reports? 13206
13206 views
On installation, SQL login fails with message: "You may need to open MMINI.xls in your MasterMine support folder and change the SQL login entries on the GMSQL tab manually" 9349
9349 views
Pivot table is not valid. 8929
8929 views
Top Rated Knowledgebase Articles
Rating
Object not found: 'Cal' [or 'OpMgr']

1491 views
How does MasterMine work with Faxrush or OmniRush from Z-Firm?

1358 views
Can I parse a field that contains several types of information into multiple fields?

1157 views
This query cannot be edited by the Query Wizard

8529 views
While opening or creating a MasterMine report, you see the Excel error "Object library invalid or contains references to object definitions that could not be found".

32382 views